Not all conflicts can be averted.
Not all conflicts are disastrous.
When you accept these two truths, your approach to your communication will change.
If you build a conflict-liberal organization, you focus more on the real problem that needs to get resolved, rather than engaging into the fixed ways of managing the conflicts.
Conflict-liberal approach means that you do not believe that the conflict itself is a problem. Instead, you consider that as a tool to get the problem resolved.
And usually, what you believe is what you get, isn’t it so?
But if you are not conflict-liberal, you might consider conflict itself as a problem and focus your energies into making sure that YOU are RIGHT.
Do you want to prove that you’re right or get the problem resolved? Do you want to win the battle or the war?